Informacion de envio
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POLITICA DE DEVOLUCIONES
Return Policy:
- We offer a 30-day return guarantee from the date of receipt of your order. If you are not satisfied with your purchase, please follow these steps:
- Email our customer service team at jorgeisaac@jorgeisaacmedina.com within 30 days of receiving your order.
- Please provide details of your order, including the order number and the reason for the return.
- If you wish to exchange your product for another product due to a size issue please notify us. As shipping will be free of charge.
- We will provide you with a pre-paid return shipping label by email.
- Pack the items in their original packaging and enclose the return shipping label.
- Send the package to the address we will provide.
- Once we receive and process the return, we will refund the full purchase amount within 5 business days.
- You will be refunded the full purchase price within 5 working days.
Over 25 years creating
With over 25 years of experience in the art world, my career has been a profound and fascinating journey. Before devoting myself almost exclusively to the creation of elephants, I travelled a path full of creative diversity, including the realisation of monumental works that led me to explore the great dimensions of art. Among these, one of the most important was the immortalisation of the iconic work of the Nobel writer Ernest Hemingway, ‘The Old Man and the Sea’, which allowed me to understand the importance of form, detail and narrative in monumental art. Capturing the essence of man's struggle with nature in that work was a creative and personal challenge that was a milestone in my career.
However, over the years, I felt a deep connection to another symbol of strength and wisdom: the elephant. This change transformed my art and led me to dedicate my creativity to conveying the values that elephants represent.
Frequently asked questions
Limited edition prints are only produced in a specific quantity. Once sold out, they will not be reprinted, which guarantees their exclusivity.
Each print is numbered and digitally signed by the artist, ensuring its authenticity. It also includes a certificate of authenticity with the edition number.
I offer various sizes depending on the edition:
A0,A1,A2,A3 and A4.
The specific sizes are indicated on the product sheet of each film.
My prints are printed on museum-quality archival paper, which ensures excellent durability and colour reproduction over time.
C-Tipe fuji Pearl photographic paper prints have a 40-year warranty on exposure.
Fuji Pearl has a reflective metallic base that gives the image a sense of three-dimensionality and its treble and mids add luminosity and iridescence.
Weight (g)252
A Medium Gloss FinishPaper
Tone :Slightly Silver Metallic
Texture : Smooth
Fuji Pearl has a metallic reflective base that gives the image a sense of three-dimensionality. Also, its highs and mids add luminosity and iridescence.
The prints are reproductions of original works created using mixed media including freehand drawing, digital design and photographs of my sculptures.
They do not include a frame so you can personalise them as you wish. However, we do offer framing recommendations and you can purchase a custom frame if you wish.
Shipping time varies depending on location. Normally, limited edition prints are shipped within 3 to 5 days after your order is confirmed, with delivery times varying from one week to two weeks.
As these are exclusive limited edition products, we do not offer refunds or exchanges unless the film arrives in poor condition or damaged during shipping.
Occasionally we offer special promotions, but due to the exclusivity of limited editions, we do not often apply discounts.
Yes, our prints often belong to thematic collections.