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POLITICA DE DEVOLUCIONES
Return Policy:
- We offer a 30-day return guarantee from the date of receipt of your order. If you are not satisfied with your purchase, please follow these steps:
- Email our customer service team at jorgeisaac@jorgeisaacmedina.com within 30 days of receiving your order.
- Please provide details of your order, including the order number and the reason for the return.
- If you wish to exchange your product for another product due to a size issue please notify us. As shipping will be free of charge.
- We will provide you with a pre-paid return shipping label by email.
- Pack the items in their original packaging and enclose the return shipping label.
- Send the package to the address we will provide.
- Once we receive and process the return, we will refund the full purchase amount within 5 business days.
- You will be refunded the full purchase price within 5 working days.